Hotel Rules and Management Policies

Reservation Policy:

Check-In Time: 14:00hrs - 23:00hrs
Check-Out Time: 12:00hrs

Flexible Sign in/out Depending on room availability on the day of guest check-in/check-out.

Room Price

The price of a night in a room not including breakfast for the guest and is shown without tourist tax. Additional meals, amenities and services are subject to additional charges. If you want additional benefits and services, please contact the Hotel Reception.

Hotel Services

All information about the Hotel's services is available at the Reception and https://hotel.casadelsole.ro.

Breakfast & Room Service

Breakfast: 07:00 – 10:00 Breakfast in the room: 07:00 – 11:00

Room service hours: 07:00-23:00

Meals and drinks served in the rooms will be charged according to the price lists of the Minibar, The Bar and the restaurant.

Buffet breakfast in the restaurant is not included in the price. Breakfast in the room is charged 12 € per person.

Extra bed

Extra beds can be placed in selected room categories, in Double rooms, Studio rooms, cost of 30 €.

Day-use Rooms

Rooms for daily use are rented out between 10:00 and 18:00, for a maximum duration of 8 hours. Day use rooms are charged at 70% of the price of one night. The service's availability is subject to hotel's occupancy.

Room maintenance and cleaning

Room maintenance and cleaning is done from 8:00 to 16:30. If the guest wants a specific time for cleaning the room, please arrange such time by calling the Hotel Reception.

Children

0 – 3 years FREE (on request we offer crib)
4 – 12 years 10 euro / night
13 – 17 years 15 euro / night
Adult 20 euro / night

Children's bed

Free of charge at the guest's request (subject to availability).

Pets

Hotel boutique Casa del Sole is a "pets-friendly" hotel. To stay with pets are charged an additional fee of 15-20 euros per night (depending on size). Guide dogs and assistance dogs are always welcome free of charge.

Transportation service to/from the airport

Transport from / to the airport between 10:00 and 20:00, Monday to Friday (based on availability), please contact the Reception.

Parking

Free parking is available based on availability.

Payment

Hotel boutique Casa del Sole accepts Visa, Visa Electron, MasterCard, Maestro, American Express. Cash (Lei / Euro) only at RECEPTION.
Payment with Holiday Vouchers is accepted (please specify this on booking).
Payment is made upon check-in at the Hotel. The city tax amounting to 2% are charged upon check-in. Other used benefits and services are charged upon their request from the Hotel.

Smoking

Smoking is not allowed in the common areas of the Hotel and in the hotel rooms and apartment. If traces of smoking are found in the room, a damage fee of the amount of 200 euros will automatically be charged to the room.

Cancellation / No Show

For more information, please read our General Rules on registration, deposit, cancellation and guest no-show at https://hotel.casadelsole.ro.

Written complaint notice

We inform guests that complaints can be submitted in the book of complaints at the reception, by mail to the address of the company's headquarters and by email, and we will confirm its receipt in writing without delay, or deliver it to the address. We will respond to written complaints in writing within 15 days from the date of receiving the complaint.

Last update: 12 March 2020